Privacy Policy

Privacy Policy for Back In Motion Group

Last Updated: 11/14/2024

Welcome to Back In Motion Group. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, whether through our website, email, phone, or in-person. By engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

Back In Motion Group may collect various types of information, including:

• Personal Information: Such as your name, email address, phone number, and postal address when you contact us, book services, or sign up for communications.
• Health Information: To provide specialized services such as Chiropractic Care, Spinal Decompression, Shockwave Therapy, Sports Rehab, Occupational Therapy, and Speech Pathology, we may collect information about your medical history, treatment preferences, and related health data as necessary.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and the date and time of your visit.

2. How We Use Your Information

We may use your information for various purposes, including but not limited to:

• Providing and improving our services, including Chiropractic Care, Physical Therapy, Occupational Therapy, and Speech Pathology.
• Personalizing your experience and addressing your specific health needs.
• Processing transactions and appointments.
• Communicating with you, including responding to inquiries and sending relevant updates or reminders.
• Ensuring compliance with regulatory and legal requirements.

3. SMS Consent

By providing your phone number, you consent to receive SMS messages from Back In Motion Group. These messages may include appointment reminders, service updates, and promotional offers. Your phone number will not be shared with third parties for marketing purposes. SMS Opt In or Phone Numbers will not be shared with 3rd parties for marketing purposes.

You can opt out of SMS messages at any time by replying “STOP” to any message. Standard message and data rates may apply. For assistance, reply “HELP” or contact us at 347-395-1717 or [email protected].

4. How We Share Your Information

Back In Motion Group respects your privacy and will not sell or rent your personal information to third parties. We may share your information in the following situations:

• With Service Providers: We may share information with third-party providers who assist us in operating our business and delivering services to you, such as appointment scheduling, customer service, or data analytics.
• For Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights or property, or enforce our policies.

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include:

• Encryption and secure storage of sensitive data.
• Regular security audits and updates.
• Restricted access to personal information to authorized personnel only.

Despite our efforts, no security measures are completely foolproof. We cannot guarantee absolute security of your data but strive to protect it to the best of our ability.

6. Terms and Conditions for SMS Messaging

By subscribing to our SMS services, you agree to the following terms and conditions:

• Messaging Frequency: By opting in, you consent to receive recurring SMS messages from Back In Motion Group. Messaging frequency may vary depending on the services or promotions.
• Opt-In Process: To opt-in, you must provide explicit consent through our website form or by subscribing to our services via SMS keyword.
• Opt-Out Process: To opt out of SMS services, reply “STOP” to any SMS message. Once opted out, you will no longer receive messages unless you opt in again.

Opt-In/Opt-Out Messaging:

• START: “Thank you for opting into SMS messages from Back In Motion Group. To opt out at any time, reply STOP. Message and data rates may apply. Messaging frequency may vary. For assistance reply HELP at any time.”
• STOP: “Thank you for opting out of SMS messages from Back In Motion Group. You will receive no further SMS communication. To opt back in, reply START.”
• HELP: “Thank you for contacting Back In Motion Group. For immediate assistance, please contact us at 347-395-1717 or [email protected].”

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the information is no longer needed, we securely dispose of or anonymize it.

8. Your Rights

You have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request to correct or update inaccurate or incomplete information.
• Deletion: You may request to delete your personal information under certain conditions.
• Opt-Out: You may opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

9. Third-Party Links

Our website or communications may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

10. Children’s Privacy

Back In Motion Group does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Last Updated” date and, in some cases, providing additional notice. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

• Email: [email protected]
• Phone: 347-395-1717
• Address: 2625 E 14th St #209, Brooklyn, NY 11235
• Office Hours: Monday to Saturday, 9am to 8pm

Thank you for trusting Back In Motion Group with your health and personal information. We are dedicated to safeguarding your privacy and providing you with quality care in a secure and respectful environment.